American Airports Are Rapidly Improving, Report Says
The annual report ranking airport satisfaction from J.D. Power was published last week. Overall, it shows that passengers are increasingly satisfied with the American airport experience with the exception of one notable region: New York City. J.D. Power’s North America Airport Satisfaction Study annually ranks airport based on six factors including: terminal facilities; airport accessibility; […]
Airlines Made $4.2 Billion in Baggage Fees Alone Last Year. But Their Profits Still Plunged
Airlines in the United States made more than $4.2 billion in baggage fees, accounting for 2.5% of revenue last year, though the industry still saw overall profits significantly decrease. Baggage fees were the highest area of profit growth, according to a release Tuesday from the Department of Transportation. Baggage-fee profit went up 10% in 2016 […]
