Southwest Airlines outlines two billion-dollar plan to transform the customer experience

Southwest Airlines Co. (NYSE: LUV), today awarded the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy carriers in North America, announces next steps in its plan to bring the next generation of Customer Experience in travel with Southwest Airlines®, through more than two billion dollars in planned investments. These initiatives are designed to […]

Southwest Airlines bolsters schedule in key business and leisure markets in the west: customers in San Diego and San Jose gain big

Southwest Airlines Co. (NYSE: LUV) added additional service to its flight schedule beginning in early June, including more options for California travel; new service for Hawaii, the Pacific Northwest, and the Caribbean also announced. New routes, additional flights, and the carrier’s flight schedule through Nov. 5, 2022, are now available on Southwest.com. «For a gamut […]

Southwest Airlines Planning Houston Hobby Expansion

Southwest Airlines wants to add more gates to Houston Hobby Airport (HOU), from which it launched international flights in 2015 after building a new terminal. Southwest turned the domestic-only airport into one with international flights to Latin America when the airline largely financed—providing two-thirds of funding—and led construction efforts on a $156 million five-gate international […]

Southwest To Add Three New Routes In 2022 Summer

Dallas-based Southwest Airlines released its summer 2022 schedule, revealing three new services and a host of routes—grounded by the COVID-19 pandemic—to be resumed. The three new routes, which will commence on June 11 and operate on Saturdays only, are: Austin (AUS)-Cozumel (CZM), Mexico; Nashville (BNA)-Portland (PWM), Maine; and Denver (DEN)-Eugene (EUG), Oregon. From June 5, […]

Southwest Airlines suma nuevos vuelos desde Austin, uno de ellos hacia México

En el marco del 44° aniversario de sus operaciones en la capital de Texas, el Aeropuerto Internacional Austin-Bergstrom (AUS) suma nuevas conexiones con Southwest Airlines a partir de marzo de 2022 , incluyendo un vuelo directo a Puerto Vallarta (PVR) en México. Austin viene experimentando un continuo crecimiento de la conectividad, y Southwest es la […]

Southwest Airlines, el emblema de las low cost, cumplió 50 años

Una de las aerolíneas pioneras del modelo low cost cumplió medio siglo desde que inició sus operaciones, habiendo construido prácticas comerciales innovadoras a lo largo de su historia que la llevaron a ser una de las más grandes del mundo y de las más lucrativas. Aquel 18 de junio de 1971 se elevaba el primer […]

Southwest Airlines Celebrates 50th Anniversary With Acts of Kindness Pledge

To celebrate its 50th anniversary, Southwest Airlines has launched a program to complete a collective one million Acts of Kindness. As part of a program with customers, employees, partners and suppliers, Southwest announced anyone looking to participate could sign the airline’s Kindness Pledge and committing to doing Acts of Kindness for others through December 31. […]