IATA Rolls Out New Timatic Product to Support Contactless Travel

The International Air Transport Association (IATA) has rolled out the next generation travel documentation and verification system which supports contactless travel and enhances the passenger experience. To achieve this, Timatic has undergone a complete redesign, setting a new benchmark in travel compliance solutions. Building on the success of its predecessor, Timatic AutoCheck offers a streamlined and interactive experience enabling […]

Southwest Launches New Tool for Corporate Customers to Support SAF

Southwest Airlines® is proud to announce the launch of a new, innovative option for eligible corporate Customers looking to support sustainable aviation fuel (SAF). SAF is fuel produced from non-fossil fuel sources that can result in lower lifecycle greenhouse gas emissions than conventional jet fuel. Today, SAF is produced in limited volumes and comes at […]

JetBlue Set to Change Airline Customer Service Forever

Communicating with an airline via Twitter has become a routine part of our high-tech, social media obsessed world. A few savvy travelers even use Facebook"™s chat function to get in touch with an airline. And there are still others who prefer to continue using dated methods of communication such as the telephone or email (shudder). […]

NDC ‘suits passenger needs’ – IATA

The International Air Transport Association (IATA) says a study* of air travellers shows support for a richer travel shopping experience such as that which will be enabled by the New Distribution Capability (NDC). Study participants were shown examples of how the NDC standard can be used to support an improved experience when shopping for air […]

Tony Tyler speaks at the IATA World Financial Symposium, Barcelona

It"™s a pleasure to be with you in this historic center of culture, free-thinking, commerce and manufacturing. I would like to add my thanks to our sponsors for their strong support, which makes events such as these possible. 2015 is a special year for the airline industry. Seventy years ago, the leaders of 57 airlines […]

In support of its award-winning AOG service, AJW Aviation achieves AEO recognition

A J Walter Aviation Ltd has been awarded AEO (Authorised Economic Operator) status by HMRC (Her Majesty"™s Revenue & Customs). This accreditation follows several months of exacting preparation, followed by a rigorous six day audit carried out by the HMRC audit team which covered every high level process within the AJW organisation. An AEO certified […]

Support Gulf Success with Regional Cooperation and Global Standards

The International Air Transport Association (IATA) called for regional cooperation and global standards to support the continued success of aviation in the Gulf area. «A strong vision for aviation"™s future supported by cooperation and global standards has laid the foundation for a very successful air transport sector. That foundation becomes stronger the more we work […]