Moderate Rebound in September Passenger Demand

The International Air Transport Association (IATA) announced a moderate rebound in air travel in September 2021 compared to August’s performance. This was driven by recovery in domestic markets, in particular China, where some travel curbs were lifted following the COVID-19 outbreaks in August. International demand, meanwhile, slipped slightly compared to the previous month. Because comparisons […]

Shell, SkyNRG begin providing biofuel at SFO

Fuel supplier Shell Aviation and biofuel distributor SkyNRG have begun providing sustainable aviation fuel to Finnair, KLM Royal Dutch Airlines and Scandinavian Airlines (SAS) at San Francisco International Airport (SFO) under a long-term collaboration agreement announced in May. The fuel is being provided by World Energy, formerly AltAir Fuels, from its Paramount refinery in Los […]

Airlines to Trump administration: Don’t make us allow emotional support animals on board

Major carriers like American Airlines and Southwest Airlines are urging the federal government to no longer require them to allow emotional support animals on board. Airlines for America, an industry group that represents those carriers, this month told the U.S. Transportation Department that it should narrow the open-ended definition for «service animals» to only «trained […]

American Airlines offers $45 million to settle fare-collusion case

American Airlines has offered to pay $45 million to end its role in a long-running class-action lawsuit against several carriers, making the move to avoid what it feared could be costly litigation, not in an admission of guilt. "Despite our firm conviction in the appropriateness of our actions, costs to defend against antitrust litigation often […]

US seeks to head off new terrorist threats against air cargo

US security officials have uncovered specific cargo-related terrorist threats against US-bound aircraft, prompting the customs agency to tighten requirements related to air cargo reporting. «[The Department of Homeland Security] has received specific, classified intelligence that certain terrorist organisations seek to exploit vulnerabilities in international air cargo security,» the agency says in a new rule made […]

Airbus month in review: May 2018

Airbu"™ new business in May was paced by 16 bookings for widebody A350 XWB and A330 jetliners, with orders logged as well for nine single-aisle A320 Family aircraft. A total of 51 deliveries were made during the month from Airbu"™ A320, A330 and A350 XWB product lines. Leading the sales activity was a transaction for […]

México: Sistema de pagos ayuda a Viva Aerobus a crecer

En el primer trimestre de 2018, VivaAerobus transportó a más de 2.1 millones de pasajeros, 30% más personas si se compara con el mismo periodo de 2017. Sólo en marzo, logró transportar a más de 700,000 pasajeros, varios de ellos gracias a las mejoras que hizo la empresa en su sistema de pagos. De acuerdo […]

Airline customer satisfaction is higher than you might think, a survey indicates

The airline industry is one that passengers love to hate. And yet, overall customer satisfaction hit an all-time high in 2017 and declined only slightly in 2018, according to the latest American Customer Satisfaction Index Travel Report, which was released in late April. In the report, Southwest Airlines, Alaska Airlines and JetBlue received the highest […]

Deutsche Bank Partners With IATA To Pilot Payments Solution

Deutsche Bank announced on Monday it has partnered with the International Air Transport Association (IATA), the trade association for the world"™s airlines, for a pilot project to test a disruptive new payment model. The bank reported that through the pilot, it will look to reduce costs for processing payments between airline clients and airlines. Deutsche […]

Alaska Airlines Announces Basic Economy

Seattle-based Alaska Airlines has announced the introduction of a basic economy fare for its passengers. The announcement was made during an earnings call earlier this week. The new fare class will be called "Saver Fare," with Alaska joining American, United and Delta in offering a no-frills, basic fare. The launch date for when passengers can […]