ICAO and IATA launch new guidance supporting the prevention and management of unruly and disruptive passengers
The Secretary General of ICAO, Dr. Fang Liu, and the Director General and CEO of IATA, Mr. Alexandre de Juniac, have officially launched new ICAO legal guidance on the management of unruly and disruptive passengers. The new ICAO Manual on the Legal Aspects of Unruly and Disruptive Passengers (Doc 10117) is a key result emerging […]
UK regulator calls for tougher action against disruptive passengers
The UK Civil Aviation Authority (CAA) has called for more prosecutions to deter drunken and violent airline passengers. The CAA said Aug. 16 it had already received more than 200 incident reports about disruptive passengers from UK airlines in 2018—even before the main summer holiday season had begun. Numbers of incidents have climbed rapidly in […]