J.D. Power: JetBlue best for frequent-flier satisfaction
JetBlue Airway"™ frequent-flier program is the tops when it comes to customer satisfaction. That"™s according to J.D. Power, which rolled out its 2017 Airline Loyalty Program Satisfaction Study on Wednesday. While J.D. Power has rated airline customer satisfaction for years, the latest study is the group"™s first to look specifically at airline loyalty programs. "As […]
Lufthansa cabin staff now with iPad
As of this week, Lufthansa has been providing its 20,000 flight attendants with iPad Minis. The so-called cabin mobile device (CMD) will be provided to the entire cabin crew over the next few weeks. This is a major and "“ above all "“ visible step in the year of digitization at Lufthansa. In the cockpit, […]
