United Improves Travel Experience For Customers Who Use Personal Wheelchairs
United Airlines announced new technologies and policies to improve the travel experience for customers who use a wheelchair, including a new digital filter on united.com that helps determine which aircraft can accommodate different sized chairs, and refunding the fare difference if a higher-fare flight is needed to accommodate a specific wheelchair size. United expects to […]
Self-driving wheelchairs ready for passenger tests at Tokyo-Narita Airport
The latest round of tests for self-driving wheelchairs have been completed at Tokyo-Narita International Airport by All Nippon Airways (ANA). The wheelchairs, which were initially debuted in May 2019, are now ready to take the next step in having passengers experience the latest technology. “ANA has always prioritised making our services accessible and we strive […]
DOT postpones airline reports on bags, wheelchairs
Airlines will have an extra year to report more about mishandled bags and wheelchairs, after the Transportation Department delayed the start of a rule that was announced as "final" in October. The rule published in the final months of the Obama administration will change how mishandled bags are counted, and require separate reporting for mishandled […]
