Southwest Airlines went above and beyond the call of duty to rush a woman home to her ill son earlier this month.
Right before her flight took off from Chicago to Columbus, Southwest Airline employees found passenger Peggy Uhle to alert her to upsetting news.
According to local news reports from the CBS station 21 News in Harrisburg customer service representatives told Ms. Uhle to call her husband. Her phone had been switched off while she was on the plane. Her husband informed her that their 24-year-old son was in a coma in Denver.
A spokesperson for Southwest informed 21 News that the airline rebooked her on a new flight home directly to Denver free of charge…Fuente: https://www.yahoo.com/travel/southwest-rushes-woman-home-to-son-in-coma-119817914327.html