The American Society of Travel Advisors (ASTA) announced it had named American Airlines its ‘Airline Partner of the Year’ in the individual supplier awards for the second consecutive year.
The ASTA award recognizes companies that best support travel agents, as voted on by members of the world’s largest association of travel professionals. The association strives to promote excellence within the travel industry, while recognizing professionals who make contributions to the business.
“As demonstrated by their votes, ASTA members trust American to consider the travel advisor when the airline makes key decisions about how best to serve their customers,” ASTA President Zane Kerby said. “The guidance and knowledge customers receive from travel advisors is critical. For the second year in a row, American has shown it is the best at equipping the advisor community to serve the traveling public.”
On Tuesday, American Airlines announced travel advisors now have more control over their clients’ tickets through a new AirPass account management platform…