During a press conference held in its main hangar, Andres Conesa, CEO of Aeromexico, received from Jeremy Bowen, CEO of Cirium, the award that recognizes the company as the most punctual global airline in 2024, according to the On-Time Performance Review made by this consulting firm.
This recognition marks a milestone in the history of the company and the country, as it became the first and only airline in Mexico to have reached this position. In 2024, Aeromexico operated nearly 197 thousand flights, completing 99.32% of its scheduled operations, with 87.73% departing on time and 86.7% arriving as planned.
This achievement was even more challenging, considering it was a record-breaking year for Aeromexico: its fleet size exceeded 150 aircraft, it served over 120 routes, and it transported over 25.3 million passengers, the highest number in its history.
These results were possible due to the investments and improvements in different pillars, such as:
- Talent: Working groups specialized in collaboration, result orientation, and promoting leadership development at all levels.
- Procedures: Response protocols for contingencies and efficiency measures, implemented by specialized teams in fleet management, crew, and customer service.
- Technology: Using the most advanced global systems and tools to optimize operations.
- Fleet: The most ambitious fleet renewal, with the addition of more than 50 new aircraft in the last years, eight of which arrived in 2024. It ensures greater reliability and efficiency.
- Coordination: Close collaboration with authorities, airports, and service providers.
Thus, in 2024, Aeromexico’s punctuality improved by 11% on its arrivals and 8% on its departures in comparison to the 2023 statistics.
Cirium, the world’s most trusted source for aviation analytics, providing data and insights to empower a wide range of industry stakeholders, expressed in the voice of its CEO, Jeremy Bowen: Cirium’s On-Time performance program is the longest standing such analysis in the industry going back 16 years. It is more than just a measure of whether a flight operated according to the schedule, it’s a direct measure of the quality of an airline’s operation.” He added: “On behalf of all of us at Cirium, congratulations to Andres and the whole Aeromexico team on your success, and we wish you good luck for 2025.”
In addition, Andres Conesa, CEO of Aeromexico highlighted: “Becoming the first airline in Mexico to receive the outstanding award of the most punctual global airline fills us with pride. In a year of operational records, with more than 25 million passengers transported and sustained growth, this achievement reflects the commitment of the entire Aeromexico family to providing our customers with the best experience. We will strive every day to make every flight an extraordinary experience.”
In January 2025, the airline also ranked first in punctuality in Cirium’s monthly ranking. In that period, the airline served more than 15,800 flights, achieving 90.46% on-time departures and 89.20% on-schedule arrivals. Aeromexico met 99.89% of its scheduled flights.
Aeromexico provides connectivity through over 120 routes to 95 destinations in Mexico and 21 other countries. In addition, as a member of the SkyTeam alliance, its customers can access over 1000 destinations in the world, and thanks to the Joint Cooperation Agreement with Delta Air Lines, both companies connect Mexico and the United States with 57 routes to 26 destinations, through more than 90 daily flights.
