Azul had a clean sweep in all categories: crewmembers, boarding process, in-flight entertainment, comfort and food
Ranked by millions of travelers, Azul was named the top airline in Latin America by the 2018 Kayak Flight Hacker Guide. In addition to being named the best airline in Latin America, Azul was also selected as having the best crewmembers, boarding process, in-flight entertainment, comfort and food. The leading global online travel research company processes more than two billion travel searches per year and elected Azul for having provided a routinely superior experience to travelers in the region.
For John Rodgerson, CEO of Azul, the awards reflect Azul’s goal to be the best airline in the world. «This is the first time that Kayak did a ranking like this and I’m very proud of the result. It is a recognition that highlights our commitment to make Azul the best company for our Crewmembers, Customers and Investors. I would like to thank our more than 12,000 people that shows incredible dedication and passion in taking care of our customers every single day and every single flight. I also would like to thank our more than 23 million customers this year for recognizing us for these efforts», concludes Rodgerson.
According to Kayak, the airline classification process was introduced to provide a search platform that shows on flight experiences in different companies. Among the factors that led Azul to win these awards were customer satisfaction and the high standards during all stages of the Azul experience…
