Qatar Airways Introduces its Next Phase of Digital Transformation by Empowering Cabin Crew with Smart Onboard Functionality

Qatar Airways has introduced an in-house application that enables Cabin Crew to deliver personalised experiences to passengers. In its initial phase, the application offers real-time insights on flight information, and customer and service information. This allows Cabin Crew to view passengers’ profiles, including privilege club members and oneworld members, as well as all special service […]

British Airways Is Using Artifical Intelligence and Video Technology to Improve Punctuality

In the latest phase of its £6.5bn investment for customers, British Airways has introduced advanced neural networks, known as artificial intelligence, to its airside operation at Heathrow Terminal 5 to help its people ensure every flight departs safely and on time. Currently, when customers disembark an aircraft, British Airways’ ground staff manually check and record […]

10 technology trends for airlines and airports to focus on in 2019

At Future Travel Experience, we always start the year by assessing the technologies and trends that will shape the aviation industry over the next 12 months and beyond. Here we highlight some of the hot topics that airports and airlines should keep an eye on in the year to come. Biometrics Biometrics has become less […]