British Airways becomes the first UK airline to trial new technology to transform the customer experience for travellers using british sign language
British Airways has become the first UK airline to trial a new video service transforming the experience for customers that use British Sign Language (BSL). The initiative is being trialled as part of the airline’s continued efforts to make travel simple and easy for customers with additional assistance needs. The airline’s new partnership with SignLive […]
Customers Honor American Airlines with APEX Five Star Rating for Fourth Consecutive Year
Customers have spoken, and American Airlines has won the prestigious Five Star rating in The APEX Official Airline Ratings™, Global Airline category for the fourth consecutive year. The award is based on customer feedback on their overall travel experience. Airline Passenger Experience Association (APEX) is a global nonprofit and one of the world’s largest international […]
Air Cargo Demand Up 9.4% in October
The International Air Transport Association (IATA) released October 2021 data for global air cargo markets showing that demand continued to be well above pre-crisis levels and that the capacity constraints have eased slightly. As comparisons between 2021 and 2020 monthly results are distorted by the extraordinary impact of COVID-19, unless otherwise noted, all comparisons below […]
British Airways and Phillips 66 agree first ever UK produced Sustainable Aviation Fuel supply
British Airways will become the first airline in the world to use sustainable aviation fuel produced on a commercial scale in the UK after signing a multi-year agreement with Phillips 66 Limited. Thousands of tonnes of SAF will be produced for the first time in the UK at the Phillips 66 Humber Refinery near Immingham […]
American Airlines Makes Additional Commitment to Sustainable Aviation Fuel
American Airlines announcedthat it has finalized a new sustainable aviation fuel (SAF) offtake agreement with Aemetis. The agreement brings the airline’s total SAF commitment to more than 120 million gallons, a signal of the integral role SAF will play in American’s efforts to reduce carbon emissions and achieve its ambitious sustainability goals. The airline’s agreement […]
Avianca emerges from chapter 11
Avianca announced today that it has successfully completed its financial restructuring process and emerged from Chapter 11 as a more efficient and financially stronger airline, with significantly reduced debt and over $1 billion of liquidity. After advancing through the Chapter 11 process in 18 months, Avianca has revamped its business model to be more significantly […]
Government Response to Omicron Threatens Emerging Recovery
The International Air Transport Association (IATA) announced that the recovery in air travel continued in October 2021 with broad-based improvements in both domestic and international markets. It also warned that the imposition of travel bans by governments, against the advice of the WHO, could threaten the sector’s recovery. Because comparisons between 2021 and 2020 monthly […]
Pavlovian response to introduce travel restrictions will not stop Omicron
These last few days have been among the most frustrating of the year. The discovery of a new coronavirus variant in South Africa—Omicron—has panicked governments into once again restricting or entirely removing the freedom to travel. After nearly two years of dealing with COVID-19, we should have progressed beyond these knee-jerk, uncoordinated, Pavlovian-like responses, to […]
oneworld members to purchase 350 million gallons of blended sustainable aviation fuel from Aemetis in industry-leading commitment
Members of the oneworld® Alliance intend to purchase more than 350 million gallons of blended sustainable aviation fuel from renewable fuels company Aemetis for their operations at San Francisco International Airport, further signifying the alliance’s commitment to environmental sustainability. Once finalised, the agreements will cover the delivery of sustainable aviation fuel over a seven-year term […]
interCaribbean Announces Flights to Georgetown, Guyana
interCaribbean Airways is pleased to announce services from Georgetown (GEO), Guyana to Barbados (BGI), with connecting flights to St Vincent and the Grenadines (SVD), Antigua (ANU), Grenada (GND), Dominica (DOM), and St Lucia (SLU). An onward flight via Barbados to Antigua, will continue to Providenciales and connect onwards to Havana, Cuba. With these new routes […]
