Airlines Disappointed with European Commission Guidelines on EU261

The International Air Transport Association (IATA) and Airlines for Europe (A4E), reacted with dismay to the European Commission’s new guidelines on the application of the EU261 passenger rights regime. The new guidelines are disappointing and unhelpful, falling far short of the simple and temporary alleviation airlines had requested for: Recognition that no compensation is due […]

Urgent Emergency Support Requested for Airlines

The International Air Transport Association (IATA) is appealing to governments in Africa and the Middle East, as part of a worldwide campaign, to provide emergency support to airlines as they fight for survival due to the evaporation of air travel demand as a result of the COVID-19 crisis. “Stopping the spread of COVID-19 is the […]

Coronavirus: airlines plea as call centres face unprecedented demand

Airlines are asking customers to hold off trying to contact their call centres, as they face unprecedented demand due to uncertainty caused by the ongoing coronavirus pandemic. Aer Lingus, Delta and Virgin Atlantic have all posted requests that customers do not contact them unless they are scheduled to fly within the next 72 hours. Aer […]

ASA and ACA call for global task force to limit aviation impact of COVID-19

As the coronavirus (COVID-19) outbreak continues to spread at an alarming rate, and begins to significantly impact additional countries across the globe, the Airport Services Association (ASA) and the Airline Catering Association (ACA) have highlighted the devastating economic and social impact of this crisis for the entire aviation industry. As a result, the aviation services […]

ACI: la industria debe unirse para enfrentar este desafío sin precedentes

Airports Council International (ACI) World has today emphasized that the COVID-19 outbreak is a systemic crisis affecting the entire global aviation sector impacting particularly heavily on airports and airlines. The sector is in dire need of support to avoid collapse. ACI World Director General Angela Gittens – responding to a letter from SkyTeam CEO and […]

Airlines Plead for State Relief After Virus Pummels Travel

Airlines in Europe and the U.S. cut flights, idled planes and drafted plans to eliminate jobs, while seeking government support to weather the most brutal downturn in the industry’s history caused by the coronavirus pandemic. The U.K.’s carriers and airports will need as much as 7.5 billion pounds ($9.2 billion) in support, Virgin Atlantic Airways […]

APEX makes plea to governments to issue tax relief for airlines due to coronavirus impact

The Airline Passenger Experience Association (APEX) is encouraging governments worldwide to issue immediate tax relief for the airline industry in the wake of disruption caused by COVID-19 (Novel Coronavirus). With an estimated $136 billion in taxes being paid by airlines this year, aviation remains one of the most heavily taxed industries worldwide. As airlines are […]

United Airlines expects to incur loss for 1Q2020, CEO and president forgo base salaries

United Airlines announced (10-Mar-2020) it expects to record a loss for 1Q2020 and is withdrawing its financial guidance for the quarter, due to the continued decline in travel demand resulting from the coronavirus. In order to address the impact of falling demand, United removed 10% of its domestic schedules and 20% of its international schedules […]

Airlines for America Launches New Website to Educate Travelers

In response to the ongoing coronavirus outbreak, Airlines for America (A4A) has launched a new webpage to serve as a resource for air travelers, government agencies, Congress and the general public. When visiting AirlinesTakeAction.com, travelers have access to details from airlines in the United States regarding how they’re working to contain the viral infection and […]