JetBlue Set to Change Airline Customer Service Forever
Communicating with an airline via Twitter has become a routine part of our high-tech, social media obsessed world. A few savvy travelers even use Facebook"™s chat function to get in touch with an airline. And there are still others who prefer to continue using dated methods of communication such as the telephone or email (shudder). […]
Most Travelers Will Sit in the Middle Seat For a Cheaper Flight
To no surprise, cheap flights still prevail. Flying is cheaper than ever"”but that doesn’t stop people from complaining about how little they get for their money. And now, a new poll from Reuters/Ipsos finds what everyone already knew to be true: airline passengers care more about what’s cheapest than anything else in air travel. In […]
Why do Ryanair seats have NO back pockets? Airline launches "˜game changing"™ design
RYANAIR is launching new seats with more legroom but they still won"™t have back pockets, and there"™s one specific reason. Ryanair has unveiled the design of its "˜game changing"™ new seats which will benefit passengers. But the budget Irish airline still won"™t use back pockets. The new seats will give customers 31 inches of legroom, […]
CAPA airline profit outlook: margins slipping as cost reduction intensity dims. Discipline needed
The latest six monthly update of the CAPA world airline industry operating margin model increases its forecasts to 2018 relative to the Jan-2017 update. 2016 was probably a cyclical peak, but the current outlook is for a more sustained period comfortably in excess of previous peak margins of around 6% – whereas previous peaks were […]
Here"™s what U.S. airline passengers care about most when flying
Some profit-hunting airlines have sought to lure travelers into business and first class with comfy lounges, fancy cocktails and high-speed internet connections. Most travelers could care less; they"™re watching their own bottom line. A Reuters/Ipsos opinion poll out this week showed that 83% of Americans put ticket prices chief among their considerations when booking personal […]
Ranking de aerolíneas nacionales y extranjeras con más fans en Perú
El buscador online Trabber.pe elaboró un estudio para determinar cuáles son las aerolíneas más queridas por los viajeros peruanos. Para ello, analizó los patrones de comportamiento de los pasajeros en varios millones de búsquedas de vuelos realizadas entre el pasado 01 de septiembre del 2016 y mayo del 2017. Dicho informe permitió descubrir cuál es […]
JetBlue’s Founder Could Debut the First New U.S. Airline in 13 Years
JetBlue founder David Neeleman is reportedly working on a new American airline. On July 13, Neeleman registered the Azura Airways Corp. as a new business in Darien, Connecticut, according to Travel Weekly. Neither an operational plan or launch date have been announced, although the airline described itself as "inspired by airline veterans who believe innovation […]
Airline Stock Roundup: Q2 Earnings at American Airlines, Southwest, Spirit Airlines & Others
The past week was dominated by earnings data with airline heavyweights like Southwest Airlines LUV , American Airlines Group AAL , Spirit Airlines SAVE and Alaska Air Group ALK reporting their respective second-quarter 2017 respective earnings numbers. While there was an improvement on the unit revenue front, higher labor costs continued to hurt the bottom […]
FAA: Smoky haze delaying some flights into Sea-Tac Airport
Smoky haze over Western Washington is causing flight delays at Sea-Tac Airport, says the Federal Aviation Administration. The FAA’s Air Traffic Control System Command Center issued a statement, updated Wednesday morning, which says some arriving flights are being delayed an average of 47 minutes at Sea-Tac. Not all flights are affected, so travelers are urged […]
Lufthansa commemorates five years of A380 service to Houston
Lufthansa commemorates its fifth year of A380 service to Houston, Texas. Despite Lufthansa providing service from Frankfurt to Houston since 1985, the airline officially started operating the route with an Airbus A380 aircraft only five years ago. Now, travelers departing from Houston can experience A380 service exclusively with Lufthansa. "We are thrilled to have reached […]
