Managing baggage operations at Belo Horizonte Airport
Robson Freitas, Head of Operations, Safety and Security at Belo Horizonte International Airport, explains how his airport manages its baggage operations and how airports can offer new baggage services to their passengers which improve the customer experience. It is known that baggage operation is entirely the responsibility of the airlines, which hire ground handling companies […]
Emirates signs codeshare agreement with airBaltic
Emirates has signed a codeshare agreement with airBaltic to offer customers enhanced connectivity to/from Latvia, Estonia, Lithuania and Finland. The codeshare partnership will open new travel opportunities and offer Emirates’ customers convenient access to the Baltic Sea region. airBalitc customers’ will also benefit from seamless access to Emirates’ extensive network, via Dubai. Adnan Kazim, Emirates’ […]
oneworld wins Best Airline Alliance in Business Traveller UK Awards
The oneworld® Alliance was named Best Airline Alliance in the 2021 Business Traveller UK Awards, winning the title for the ninth consecutive year. The award winners were chosen by readers of Business Traveller UK, who were asked to reflect on their experiences in the past 24 months with travel providers before and during COVID-19. For […]
LATAM is Positioned as the Airline Group with the Best Performance in Sustainability in America and Europe
LATAM Airlines Group obtained fourth place worldwide in Standard & Poor’s (S&P) Global Corporate Sustainability Assessment (CSA), and has positioned itself as the airline with the best sustainability performance in the American and European continents. According to the most recent results published on Nov. 12, 2021. Since 1999, the Corporate Sustainability Assessment and its collaboration […]
Delta ready to welcome up to 5.6M customers during Thanksgiving travel period
The Thanksgiving holiday period is expected to return to levels not seen since before the COVID-19 pandemic, with Delta anticipating up to 5.6 million passengers from Nov. 19-30. To support customers, Delta has increased staffing levels across the operation including in customer service and reservations, and new flight attendants have graduated to accommodate the growing […]
Unruly passenger incidents on the increase
In 2020, the rate of incidents doubled, and that trend is continuing in 2021. In an informal survey of IATA’s Cabin Operations Safety Technical Group, one member airline reported over 1,000 incidents of non-compliance in a single week. Another calculated a 55% increase in unruly passenger incidents based on the numbers carried. Incidents have even […]
Volotea, the first airline to join VINCI Airports’ forest carbon sink programme
Volotea and VINCI Airports have signed a partnership agreement that enables Volotea to join VINCI Airports’ recently launched forest carbon sink programme, in order to offset its residual carbon emissions and those of its customers and partners. This agreement sets out guidelines for implementing high-quality, certified forest carbon sink projects, which will draw on Volotea […]
American Airlines Named to the Dow Jones Sustainability North America Index
For the first time, American Airlines has been included in the Dow Jones Sustainability North America Index. The recognition is a testament to the airline’s ongoing commitment to excellence on matters of environmental, social and governance (ESG), including reducing carbon emissions from its operation; advancing diversity, equity and inclusion; and providing regular and transparent ESG […]
International Aviation Climate Ambition Reflects Airlines’ Net-Zero Goal
The International Air Transport Association (IATA) welcomed the commitments towards strengthening climate action made at COP26, and called on the global efforts to decarbonize aviation to be supported with practical, effective government policies. Management of international aviation’s climate commitments sits outside of the COP process and is the responsibility of the International Civil Aviation Organization […]
Emirates Orders Two Boeing 777 Freighters
Boeing [NYSE: BA] and Emirates announced an order for two 777 Freighters at the 2021 Dubai Airshow, expanding the future capability of one of the world’s largest cargo airlines at a time of significant global demand for air freight. The freighters will be operated by Emirates SkyCargo, which currently operates an all-Boeing fleet of 10 […]
