United Airlines Employees Convert Cargo Facilities into Food Distribution Centers

United Airlines announced that it has transformed one of its cargo facilities at George Bush Intercontinental Airport into a food distribution center to aid the Houston Food Bank’s efforts to feed families in need during the COVID-19 crisis. The idea to convert the cargo space came from one employee, Mark Zessin, a United baggage team […]

FAA extends slot relief at US airports until October

The FAA says it will extend slot relief at seven major US airports through the summer travel season so that airlines will not be penalized as a result of reduced flying schedules caused by the coronavirus pandemic. In an order published on 16 April, the regulatory body says that its coronavirus-related limited waiver of the […]

COVID-19: airport freight bottoms out but some steadying

While there may be very few passengers willing to fly anywhere right now – even if they could – and equally, few airlines there to take them, many eyes will be on developments in the airfreight sector, which struggled badly in 2019 as a result of trade wars and other factors. Supply lanes must be […]

ACI urges financial assistance to safeguard millions of airport jobs

In response to the massive impact COVID-19 is having on the industry, Airports Council International (ACI) World has today called for measures to protect the livelihoods of millions of employees who work at airports around the world. ACI data shows that airports employ – either directly or indirectly – more than 6.1 million people globally […]

U.S. Airports Ask Congress For $10B Over Pandemic-Related Slowdown

American airports have asked the U.S. Congress for $10 billion in immediate aid to help offset the massive drop in travel levels caused by the COVID-19 pandemic. The proposal being discussed would see funds flow through the existing FAA Airport Improvement Program (AIP). Eligible spending, normally limited to infrastructure projects, would be expanded to include […]

ASA and ACA call for global task force to limit aviation impact of COVID-19

As the coronavirus (COVID-19) outbreak continues to spread at an alarming rate, and begins to significantly impact additional countries across the globe, the Airport Services Association (ASA) and the Airline Catering Association (ACA) have highlighted the devastating economic and social impact of this crisis for the entire aviation industry. As a result, the aviation services […]

ACI: la industria debe unirse para enfrentar este desafío sin precedentes

Airports Council International (ACI) World has today emphasized that the COVID-19 outbreak is a systemic crisis affecting the entire global aviation sector impacting particularly heavily on airports and airlines. The sector is in dire need of support to avoid collapse. ACI World Director General Angela Gittens – responding to a letter from SkyTeam CEO and […]

Airlines Plead for State Relief After Virus Pummels Travel

Airlines in Europe and the U.S. cut flights, idled planes and drafted plans to eliminate jobs, while seeking government support to weather the most brutal downturn in the industry’s history caused by the coronavirus pandemic. The U.K.’s carriers and airports will need as much as 7.5 billion pounds ($9.2 billion) in support, Virgin Atlantic Airways […]

ACI reveals world’s best airports for customer experience

Airports Council International (ACI) World has today revealed the winners of its world-renowned Airport Service Quality (ASQ) Awards. The awards recognize those airports around the world that deliver the best customer experience in the opinion of their own passengers. This year, 140 awards have been won by 84 individual airports which is the largest ever […]