Alaska Airlines makes bigger play for Los Angeles with 8 new routes from LAX

There are big competitive changes coming to Los Angeles International Airport this fall, and everyone seemingly wants in on the action. Alaska Airlines plans to fly 35 routes from Los Angeles (LAX) — its most ever — by the year’s end. That will come after eight new routes that will launch between September and December, […]

Interview: Miami CEO outlines airport’s path to recovery

MIA CEO Lester Sola discusses how the airport can support airlines to recover their networks, the advantage of being a US ‘funnel airport’ and what will drive the return of demand. How badly has the airport been affected by COVID-19? Last year Miami International Airport had a record number of passengers, reaching 46 million. The […]

ACI Europe extends expected recovery timeframe to 2024

Airports body ACI Europe does not expect passenger traffic to regain 2019 levels until 2024 – a year later than in its previous projection. Demand for air travel in Europe is returning “at a slower pace than we had hoped for”, states ACI Europe director general Olivier Jankovec, and this has prompted the trade association […]

Interview: GRU on post-coronavirus network restoration in South America

João Pita, Head of Airline Business at GRU Airport – São Paulo International Airport, speaks to Routes about how South America’s largest airport sees networks recovering from the coronavirus and what airline business models can flourish in the “new normal.” How are things shaping up in Brazil for the future? We are suffering, as all […]

ACI introduces new Airport Service Quality questions related to COVID-19

Airports Council International (ACI) World has introduced new assessments on health and safety into its world-renowned Airport Service Quality Departures Survey in the wake of COVID-19. ACI’s Airport Service Quality (ASQ) programme is a global benchmarking programme measuring passengers’ satisfaction whilst they are travelling through an airport. ASQ works with 400 airports worldwide to help […]

ACI World data shows dramatic impact of COVID-19 on airports

Airports Council International (ACI) World data has revealed that global passenger traffic declined by an unprecedented -94.4% year-over-year in April as a result of the unfolding COVID-19 pandemic. This followed an already dramatic drop of -55.9% in March, representing the worst decline of global passenger numbers in the history of the aviation industry. Global passenger […]

Tampa International Airport’s quest towards a contactless passenger experience

Recently, Future Travel Experience (FTE) published one of its most important industry advancement efforts yet – The Post-COVID-19 Passenger Experience Think Tank – which was created to support the air transport industry through the ongoing crisis. So, when we recently spoke to one of the members of the FTE Innovation Hub, Doug Wycoff, Sr. Manager […]

American Airlines drops LAX as international hub

American Airlines has nixed Los Angeles International Airport (LAX) as an international hub after years of building its operations there as a network cog where passengers could connect from the US West Coast’s biggest market to key points in Latin America and Asia. The move demonstrates American’s retrenchment in the face of the COVID-19 pandemic. […]

Vision for the future of airport security in the wake of COVID-19

Airports Council International (ACI) World has today released its Smart Security Vision 2040 which sets the foundation for achieving a seamless airport security screening experience in a post-COVID-19 operational reality. This is part of the Smart Security programme which promotes concepts and solutions that take a risk-based approach, increase efficiency, and enhance the passenger experience, […]