The digital transformation must be customer centric

Muhammad Albakri, IATA’s Senior Vice President, Financial Settlement and Distribution Services, says the customer remains at the heart of industry efforts to build back better. For the industry recovery to take hold as quickly as possible we need to speed up the digital transformation of our financial and distribution systems to deliver more value. They […]

ACI World launches updated airport digital transformation guidance

Airports Council International (ACI) World has today launched comprehensive guidance to help airport executives approach digital transformation as the industry enters a post-pandemic environment. The second edition of the Airport Digital Transformation Handbook – supported by Honeywell and Mott MacDonald – examines how new technologies and the digitalization of existing manual processes can lead to […]