Lufthansa Cargo is now offering 14 weekly cargo flights from Shenzhen (SZX) to Frankfurt as it looks to meet demand. The cargo business said the first aircraft — an Airbus A330-300 operated by Lufthansa, which took off from Shenzhen on...
As travel bans unwind worldwide, airlines will return to the skies in time for Europe’s summer with up to 400% more international flights in June compared to May. European airlines in particular are gearing up for a full return to...
The International Air Transport Association (IATA) revealed details of its proposed temporary layered approach to biosecurity for re-starting passenger flights amid the COVID-19 crisis. IATA has published Biosecurity for Air Transport: A Roadmap for Restarting Aviation (pdf) which outlines IATA’s proposal for...
The U.S. Department of Transportation (DOT) issued two air service notices today, which are destined to impact both airlines and customers. One addresses airlines’ problematic policies regarding ticket refunds, and the other lessens the number of points that airlines are...
WestJet has updated its schedule from June 5 through to July 4, 2020 to address significantly reduced guest demand for air travel while continuing to keep critical economic lifelines open for essential travel and cargo. The airline put out a...
American Airlines has expanded its cargo schedule in May to provide 140 weekly flights to 15 cities in Asia Pacific, Europe and the Caribbean, up from 80 flights last week. New destinations include daily flights between Dallas-Fort Worth (DFW) and...
The power of human connection has never been more important. When a customer recently called into our engagement center, he surprised an employee by playing piano and singing her favorite song – all to show appreciation and encouragement during these...
International Airlines Group has reported an operating loss of €535 million before exceptional items for the first quarter of 2020, compared to a profit of €135 million for the same period last year. Total operating losses, including exceptional items relating...
Airlines for America, the lobby trade group representing the bulk of U.S. carriers, is meeting with the Transportation Security Administration to discuss the possibility of taking passengers’ temperatures before boarding. The move, which would happen right at the screening checkpoints,...
American Airlines will soon require all customers traveling to wear a face covering (or mask) while on board the aircraft starting May 11. This new requirement is part of the airline’s ongoing commitment to prioritizing customer and team member well-being...
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