7 Best airlines for customers service
In the wake of a terrible month for airlines and their reputations, we’re remember brighter moments of great customer service in the air. Want your next flight to go as smoothly as possible? You may want to be flying one of these. Southwest Airlines In 2015, Peggy Uhle was onboard a Southwest Airlines plane leaving […]
Master Plan amended for Tampa International Airport
Hillsborough County Aviation Authority (HCAA), the operator of Tampa International Airport in Florida, has approved a US$132m budget amendment for the second phase of its Master Plan, which will see the demolition of a parking garage and guideway later this year. Phase 2 will be delivered at a total cost of US$543m and includes the […]
Six in every 1,000 passengers had their luggage lost by airlines last year
AIRLINE passengers have less than a one per cent chance of having their luggage lost in-transit, a new study has shown. The report on the baggage management of the world"™s airlines found that just six out of every 1,000 bags handled were lost in 2016 as a direct result of mishandling. Air transport communications specialists […]
Southwest Airlines"™ Digital Transformation Takes Off
Southwest Airline"™ hub in Dallas exists in a world of constant hecticness. Love Field, one of the city"™s two main airports, is as close to a private Southwest airport as you"™re likely to find. On any given day, Southwest operates 180 flights out of the airport; apart from a few Virgin America and Delta flights, […]
Alitalia adopting low-cost model for short-haul flights
Struggling Italian flag carrier Alitalia unveiled a business plan Thursday that it expects will return the airline to profitability by 2019. The plan calls for a 1 billion euro reduction in costs by 2019 through staffing and other operating cuts. The carrier also expects a 30%, or 800 million euro, increase in revenue by 2019. […]
