ACI introduces new Airport Service Quality questions related to COVID-19
Airports Council International (ACI) World has introduced new assessments on health and safety into its world-renowned Airport Service Quality Departures Survey in the wake of COVID-19. ACI’s Airport Service Quality (ASQ) programme is a global benchmarking programme measuring passengers’ satisfaction whilst they are travelling through an airport. ASQ works with 400 airports worldwide to help […]
Traveler Survey Reveals COVID-19 Concerns
The International Air Transport Association (IATA) released public opinion research showing the willingness to travel being tempered by concerns over the risks of catching COVID-19 during air travel. The industry’s re-start plans address passenger’s main concerns. Concerns for Travel During COVID-19 Travelers are taking precautions to protect themselves from COVID-19 with 77% saying that they […]
ACI World data shows dramatic impact of COVID-19 on airports
Airports Council International (ACI) World data has revealed that global passenger traffic declined by an unprecedented -94.4% year-over-year in April as a result of the unfolding COVID-19 pandemic. This followed an already dramatic drop of -55.9% in March, representing the worst decline of global passenger numbers in the history of the aviation industry. Global passenger […]
May Passenger Demand Shows Slight Improvement
The International Air Transport Association (IATA) announced that passenger demand in May (measured in revenue passenger kilometers or RPKs), dropped 91.3% compared to May 2019. This was a mild uptick from the 94% annual decline recorded in April 2020. The improvement was driven by recovery in some domestic markets, most notably China. “May was not […]
Continued Government Relief Measures Needed to get Airlines Through the Winter
The International Air Transport Association (IATA) warned that the airline industry faces a hard winter and called on governments around the world to continue providing relief measures as the COVID-19 crisis continues. Airlines are expected to post a loss of $84.3 billion in 2020 and government financial relief is a lifeline to many airlines. The […]
Flight radar reveals how Europe’s skies are getting BUSIER with hundreds of flights jetting across the continent
New satellite images reveal the boom in air travel over Europe today as hundreds of planes take to the skies in response to loosening coronavirus restrictions. Live data recorded more than a thousand planes over the continent this afternoon – compared with just a few hundred at the height of the pandemic in April. It […]
Delta CEO Explains Why Travelers Can Fly With Confidence
Delta Air Lines CEO Ed Bastian believes travelers can «fly with confidence» right now. In a recent appearance on the «Conversations with Mike Milken» podcast, Bastian outlined all of the ways that the airline is working to ensure passenger safety amid the coronavirus pandemic. «In my opinion, consumers can fly with confidence and safety today,» […]
Industry Losses to Top $84 Billion in 2020
The International Air Transport Association (IATA) released its financial outlook for the global air transport industry showing that airlines are expected to lose $84.3 billion in 2020 for a net profit margin of -20.1%. Revenues will fall 50% to $419 billion from $838 billion in 2019. In 2021, losses are expected to be cut to […]
After April Passenger Demand Trough, First Signals of Uptick
The International Air Transport Association (IATA) announced that demand for air services is beginning to recover after hitting bottom in April. Passenger demand in April (measured in revenue passenger kilometers or RPKs), plunged 94.3% compared to April 2019, as the COVID-19-related travel restrictions virtually shut down domestic and international air travel. This is a rate […]
Airlines for America Launches “Fly Healthy. Fly Smart.” Awareness Campaign
Airlines for America (A4A) – the industry trade organization representing the leading U.S. airlines – announced the launch of a new public awareness campaign, “Fly Healthy. Fly Smart.” The campaign, launched to educate travelers ahead of the Memorial Day weekend, includes multi-media outreach showcasing the enhanced cleaning and procedural changes U.S. airlines are implementing as […]
