Meeting Passenger Expectations: Distribution, Airport Processes, Onboard Connectivity Top Agenda at WPS

The International Air Transport Association (IATA) announced that the 2016 World Passenger Symposium (WPS) will focus on key initiatives that are transforming the passenger experience. These include distribution and payments, airport processes, onboard connectivity, and baggage handling. The conference will open with two high-level speeches. Sir Tim Clark, President of Emirates Airline will set the […]
Hong Kong Airlines confirms order for 9 more A330s

Hong Kong Airlines has signed a contract with Airbus for the firm order of nine additional A330-300 aircraft. The aircraft will be operated across a network which links Hong Kong with a wide range of destinations in Asia, and beyond. «Today’s announcement underscores our plan to operate an extensive regional network in Asia,» said Zhang […]
July Passenger Demand Shows Resilience

The International Air Transport Association (IATA) announced global passenger traffic results for July showing an acceleration in demand growth over the previous five months. Total revenue passenger kilometers (RPKs) rose 5.9%, compared to the same month last year, with all regions reporting growth. Monthly capacity (available seat kilometers or ASKs) increased by 6.0%, and load […]
Passenger Demand Losing Momentum Terrorism, Economic Uncertainty, Weigh on Traffic

The International Air Transport Association (IATA) announced global passenger traffic data for June showing that demand (measured in revenue passenger kilometers or RPKs) rose by 5.2% compared to the year-ago period. This was up slightly from the 4.8% increase recorded in May (revised). However, the upward trend in seasonally-adjusted traffic has moderated since January. June […]
Industry Welcomes Clarity on EU Passenger Rights

The International Air Transport Association (IATA) welcomed the publication of Interpretative Guidelines on Regulation 261/2004 by the European Commission which brings greater clarity to the European Union"™s passenger rights regulation. This is an important stop-gap measure until critical reforms to EU 261/2004 are implemented. «A transparent and level playing field is important for passengers and […]
iFly Res, de IBS, recibe la categoría NDC Capable Level 3 de la IATA

IBS Software, uno de los principales proveedores de soluciones TI de la industria mundial del transporte aéreo, ha recibido la categoría ‘NDC Capable’ Level 3, el certificado más alto que se otorga, de la International Air Transport Association (IATA) para su iFly Res Passenger Service System (PSS). iFly Res está entre los primeros PSS en […]
Air Arabia introduces Next-Gen passenger management system

With a rapidly growing global network served from regional hubs across the Middle East and North Africa, Air Arabia is to introduce SITA"™s next-generation passenger management system to extract even greater efficiency across its operations. Air Arabia carried close to 8-million passengers in 2015, serving 101 destinations spread across the Middle East, North Africa, Asia […]
Moderating Demand Growth in March
The International Air Transport Association (IATA) announced global passenger traffic results for March showing that demand (measured in revenue passenger kilometers, or RPKs) rose 5.3%, compared to the same month last year. Capacity grew slightly faster at 5.9% which pushed the average load factor down by half a percentage point to 79.6%. March performance shows […]
Customers give airlines a higher grade in 2016

U.S. airlines are achieving their highest level of customer satisfaction since reaching their previous peak in 1994, according to a report released Monday. The American Customer Satisfaction Index (ACSI) Travel Report 2016 found that satisfaction with airlines jumped 4.3% from the previous year, as ticket prices dropped and carriers took advantage of windfall profits to […]
SITA powers cross-border passenger processing at Tijuana airport

SITA announced the successful implementation of its passenger processing technology at Cross Border Xpress (CBX), the first ever skywalk to connect a facility in the United States of America directly into a foreign airport terminal – Tijuana Airport, Mexico (TIJ). Grupo Aeroportuario del Pacífico, (GAP), the operator of TIJ, is a partner in this the […]