Service and Hospitality Largely Influence Airline Passenger Satisfaction

New report on airline passenger satisfaction ranks Alaska Airlines as most-preferred traditional carrier and JetBlue Airways as frontrunner for low-cost carriers. What: A new report from J.D. Power and Associates studied passenger satisfaction among business and leisure travelers on traditional and low-cost carriers. The results are based on factors including cost and fees; in-flight services; […]

IAG Cargo expands Cargo connector service to 10 cities worldwide

IAG Cargo today announces it has launched its innovative Cargo Connector service in San Francisco, the 10th city on IAG Cargo"™s global network to benefit from the service. At no additional cost, freight forwarders in San Francisco can now opt to have IAG Cargo collect and courier deliveries of less than 300 kilos direct from […]

IAG Cargo expands innovative cargo connector service

With its innovative Cargo Connector service meeting with great success in the US, IAG Cargo today announces that it has launched the service in Houston and Seattle, following a three week trial at the airports. For consignments of less than 300 kilos, freight forwarders in these cities can now opt to have IAG Cargo collect […]