Avianca Joins Sunflower Program with Over 3,100 Employees Trained in Hidden Disabilities
As part of its commitment to a more accessible travel experience, Avianca has joined the global Hidden Disabilities Sunflower program, training more than 3,100 operational employees to assist passengers with hidden disabilities. The initiative aims to promote inclusion, acceptance, and understanding by allowing travelers to discreetly and voluntarily wear the sunflower lanyard, a symbol indicating […]
IATA’s 2025 Global Passenger Survey Reveals Mobile and Digital ID as the Future of Travel
The International Air Transport Association (IATA) released the results of its 2025 Global Passenger Survey (GPS), highlighting two key trends that are redefining the passenger travel experience: Mobile Reliance Rising: More travelers are managing every stage of their journey using smartphones. Biometric Adoption Accelerating: Use of biometrics and digital identity is expanding to enable more seamless airport […]
Fully Digital Travel Experience Closer to Reality
The International Air Transport Association (IATA) and its partners have successfully demonstrated that the industry is ready to deliver a fully digital air travel experience. This was achieved in a proof-of-concept (PoC) involving two passengers using different digital wallets and travel credentials on a round-trip between Hong Kong and Tokyo. IATA partnered with Cathay Pacific, Hong Kong […]
More Control, Less Waiting – Top Priorities for Passengers: IATA
The International Air Transport Association (IATA) announced the results of its 2019 Global Passenger Survey showing that passengers are looking to technology to improve their travel experience. The survey acts as the voice of the passenger, providing objective and in-depth insights into the preferences and behaviors of air travelers around the world, helping to guide […]
