Airline profits could feel squeeze from Tropical Storm Harvey
Tropical Storm Harvey has already caused thousands of flight cancellations around Houston and could cripple regional aviation through the U.S. Labor Day holiday, taking a bite out of airline profits during one of the year"™s busiest travel periods. Since making landfall on Friday, the deadly storm has dumped several feet of rain on Houston and […]
Will Hurricane Harvey impact your flight? Airlines offering re-bookings
Ahead of Hurricane Harvey’s anticipated landfall on the Gulf coast, several airlines are working with customers to rebook travel to and from airports throughout the region: AMERICAN AIRLINES will work with customers traveling to or from Austin, Beaumont, Brownsville, College Station, Corpus Christi, Harlingen, Houston, Lake Charles, McAllen or San Antonio, to re-book travel free […]
Low-cost international airline WOW Air coming to CVG
The Cincinnati/Northern Kentucky International Airport is adding a new airline, the airport said Tuesday. WOW Air will begin operating at CVG in May 2018. The low-cost international airline offers one-way flights to Iceland starting at $99 and other international destinations for $149. Before today, many had never even heard of Wow Airlines. «They will begin […]
Cathay Pacific group signs MOU for 32 A321neo aircraft
Cathay Pacific Group has signed a Memorandum of Understanding (MOU) with Airbus for 32 A321neo single-aisle aircraft. The aircraft will be operated by Cathay Dragon, the regional carrier of the Group, on services linking its Hong Kong home base with destinations across Asia. The new A321neo aircraft will replace and modernise Cathay Dragon"™s current in-service […]
Latam Airlines group reports consolidated operating income of us$48.2 million for second quarter 2017
LATAM Airlines Group S.A. (NYSE: LTM; IPSA: LTM), the leading airline group in Latin America, announced today its consolidated financial results for the second quarter ending June 30, 2017. "LATAM" or "the Company" makes reference to the consolidated entity, which includes passenger and cargo airlines in Latin America. All figures were prepared in accordance with […]
Hawaiian Airlines is Handling Customer Service Inquiries Via Text Message
In the not too distant future, we expect bots will be sophisticated enough to handle almost all customer service inquires sent via text message. But we"™re not there yet, so it"™s refreshing Hawaiian Airlines is going with an all-human approach. As some of its competitors use bots programmed with artificial intelligence to answer travel questions, […]
Southwest is the favorite airline of industry pros and frequent flyers
35% of travel industry pros prefer to fly Southwest Southwest Airlines is the airline of choice for both travel industry professionals and travel rewards program members, according to new data from YouGov, more than twice as many as the nearest competitor. 35% of travel industry professionals chose Southwest as their preferred airline which ranked the […]
Agencias del Grupo Barceló se adhieren al sistema NDC
B the travel brand y BCD travel, marcas del grupo Barceló Viajes -uno de los más importantes de España-, acaban de anunciar su adhesión a la conexión NDC (New Distribution Capability) adoptada por Iberia y British Airways, lo que les permitirá comercializar en España todos los productos y servicios de ambas aerolíneas con las ventajas […]
Latin American aviation revival? Airline chiefs to gather in Cartagena for vital CAPA Summit
Home to some 382 airlines, Latin America is a dynamic aviation region. Its airlines have 2,350 aircraft currently in service (the fourth largest region globally by fleet) and some 845 aircraft are currently on order by Latin America"™s airlines, including 716 narrowbodies. Does the region have the airport infrastructure to cope? There are currently 736 […]
Airlines see biggest slump in customer experience ratings
Participants in the study by Engine Service Design, which surveyed 1,025 adults online last month, were asked to name the three sectors from a list of 14 with the worst service. In last year"™s survey, air travel was named by only 12.8% of respondents "“ with only hotels and hospitality (8.8%) and technology (12.4%) on […]
