Lufthansa now offers a service to passengers flying from Munich to Düsseldorf, Berlin/Tegel, Frankfurt and Hamburg, allowing them to get to their flight in a quick manner. “SmartDepart”, the name of the complimentary service, will be available to all Lufthansa passengers in Terminal 2 until October 31, 2017. Every day, from 06:00am to 08:30am and from 4:00pm to 6:30pm, there will be a separate security check prior to the above flights and close to their departure gates, which will lead to a decrease in time that it takes to board the plane.
“Saving valuable time and getting to the flight without stress is important to our customers. That’s why we have optimized the travel steps to enable significant time savings. This makes Terminal 2 a pioneer when it comes to speed,“ said Wilken Bormann, CEO Hub Munich. The service is currently being tested in Munich, and once successfully introduced, it will be expanded.
Overview of the new service
Fast lane thanks to a separate security check
Passengers in Terminal 2 will have their own security check for all flights to Düsseldorf, Berlin/Tegel, Frankfurt and Hamburg. The service is available daily to all Lufthansa passengers traveling with a single piece of luggage during peak times; from 06:00am to 08:30am and from 400pm to 6:30pm. The security check is labeled “SmartDepart Fast Lane”.
Special departure gates
Arrive quickly to the plane after security check: The location of the departure gates has been precisely planned. They are now in the middle of Terminal 2 and only a short walk from the security check. Once at the destination, the arrival gates are also close to the exit.
Shorter boarding time
Passengers who fly to these destinations can arrive at the gate a little later: The boarding time for this destination was reduced from the usual 30 to 20 minutes.