AVIATION INDUSTRY

American Airlines saw 15 percent surge in cargo traffic in 2017

January 24, 2018: American Airlines witnessed an overall cargo traffic growth for 2017, up 15 percent compared to previous year.

This significant improvement followed a year-long effort to continue streamlining the customer experience with the introduction of new self-service tools to automate and improve the booking process, besides implementation of new services like proactive shipment re-accommodation.

During 2017, the American Airlines also announced a series of business enhancements, comprising its green initiatives, pharma capabilities, infrastructure, additional wide body routes and new destinations.

Additionally, American Airlines celebrated its third consecutive ‘Cargo Airline of the Year’ award in 2017, and ’10th Cargo Airline of the Americas’ award, among others…

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