As part of the company’s transformation process and with a firm commitment to delivering better service levels to its customers, avianca cargo redesigned its GSA network and announced new partnerships that will allow it to continue working closely with specialized teams in different key global markets.
“We reconfigured our sales agents’ network to further strengthen our presence in strategic markets. We relied on collaborations with best-in-class business partners with extensive experience in cargo sales. Combined with avianca cargo’s wide network and value proposition, it will contribute to our tireless pursuit of new opportunities and efficient solutions to continue offering an exceptional customer service,» said Juan Correa, Vice President of Sales at avianca cargo.
This redesign resulted from a massive bidding process in which the company provided transparent access for different experts who shared their values and desire to boost sales, becoming dynamic and innovative allies that join the current GSAs with which avianca cargo continues to work successfully.
Key GSAs joining this reconfiguration and collaboration include ATC Aviation for Germany, Hit Cargo for Amsterdam and Brussels, Hermes Aviation for the United States, GSA Force for Chile, GOCargo for China and Hong Kong, and ECS for India, Korea, and Japan.
“As ECS Group, we truly enjoy the partnership with Avianca cargo. Their network, consisting of freighters, belly-lift, as well as a large set of quality interline agreements allows us to bring value to our mutual customers. The intense co-operation between Avianca cargo and ECS Group is focused on delivering service to our customers, every day. We are honored to be part of avianca cargo’s success story over the last decades”, commented Robert Van de Weg, CCO of ECS Group.
On the other hand, Timothy Pfeil, President Americas for World Freight Company, the world’s largest GSA portfolio of air cargo capacity, commented: “Hermes Aviation is proud to be chosen by avianca cargo as its partner for expansion in the USA. Our new tandem sales partnership strongly positions the avianca cargo’s network to a wider cross section of customers in the United States, and brings together the best aspects of reliability, flexibility, and growth from avianca cargo’s new vision, together with the creativity and enthusiasm of Hermes Aviation team to deliver exceptional results.”
Finally, «It is a great honor for GoCargo, a subsidiary of GSA Force Group and Megacap China, to have been selected as representatives of avianca cargo in China and Hong Kong. We work tirelessly to strengthen the connection between the China and Hong Kong markets with Latin America through avianca cargo’s robust network, the oldest airline in America. We are committed to facilitating and enhancing trade between these regions, delivering a first-class service that contributes to the continuous growth and development of our region,» said Maximiliano Vicente, Vice President of Sales at GoCargo GSA.
In the coming months, the cargo airline will continue to announce new changes on different continents, prioritizing efforts to ensure a coordinated sales approach and expand its global cargo offerings.