IAG Cargo, the cargo division of International Airlines Group (IAG), has announced the appointment of Jenny Critchley as Chief Transformation Officer.
Critchley takes over from David Rose who was recently appointed to a new role on the IAG Cargo Executive Team as Director of London Operations, says an official release. In this role, Critchley will focus on expanding IAG Cargo’s digitalisation and sustainability efforts, whilst driving productivity, new business solutions and further growth opportunities, the release added.
Critchley joins the business from British Airways where she was Head of Transformation, having held previous roles in strategy, customer, and analytics.
“At IAG Cargo, we are driving digital transformation throughout the business, whilst pushing our sustainability efforts and our Chief Transformation Officer plays a key role in achieving this,» says David Shepherd, Chief Executive Officer, IAG Cargo. «Jenny will support the business to evaluate the prospects of new opportunities, champion key strategic initiatives, and deliver on our multi-year transformational priorities to deliver a better service for our customers”…
