You still have time to participate. The International Air Transport Association (IATA) has kept its Global Passenger Survey (GPS) open, an initiative that for more than a decade has been collecting feedback from travelers around the world to better understand how their preferences, expectations, and travel habits evolve.
Your participation is key to helping the air transport industry —airlines, airports, service providers, tourism companies, and authorities— continue improving the travel experience, making it more seamless, secure, and tailored to passengers’ real needs.
What matters most to you when you travel? Better baggage tracking, more efficient boarding processes, or a simpler, more intuitive booking experience? This is your chance to directly influence how the future of travel is designed.
The survey is available in 10 languages and can be completed by people from any country. It only takes a few minutes, but each response has a real impact on the evolution of global air transport.
More than 10,000 passengers from 200 countries have already participated in previous editions. If you haven’t yet, you still have time to make your voice heard and help improve the way we fly around the world: https://go.updates.iata.org/global-passenger-survey