United Debuts New ‘Bag Drop Shortcut’ Service
United introduces bag drop shortcut, a new, simple way for customers to skip the line, check their bag in a minute or less on average, and get to their flight. According to recent customer surveys, the bag check process can be one of the more stressful and time-consuming parts of the travel experience and United […]
American rolls out new bag tracking and alert feature for passengers
American Airline"™ passengers are set to get more and better insight into their checked baggage as it routes through the airline"™s network. The company today officially launched Customer Baggage Notification (CBN), an enhanced tracking and alert feature to notify passengers of the status of their checked luggage if the bag is not on the same […]
American Airlines to spend $6 million on 3-D bag scanners for airports
The airline is investing in 3-D carry-on bag screeners that should speed up the security process. The scanners still need to be approved by the Transportation Security Administration. The carrier is buying 3-D carry-on bag screeners and will deploy them at airports once the machines get fully certified by the Transportation Security Administration. The TSA […]
