Passengers Want to Use Biometrics to Speed up Processes and Eliminate Queuing Post Pandemic
The International Air Transport Association (IATA) announced the results of its 2021 Global Passenger Survey (GPS), which delivered two main conclusions: Passengers want to use biometric identification if it expedites travel processes. Passengers want to spend less time queuing. “Passengers have spoken and want technology to work harder, so they spend less time ‘being processed’ […]
