Southwest Airlines outlines two billion-dollar plan to transform the customer experience

Southwest Airlines Co. (NYSE: LUV), today awarded the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy carriers in North America, announces next steps in its plan to bring the next generation of Customer Experience in travel with Southwest Airlines®, through more than two billion dollars in planned investments. These initiatives are designed to […]

Air France-KLM and IndiGo codeshare takes off

Further to the lifting of the Air Bubble Agreement in India and to the necessary governmental approval, Air France-KLM and IndiGo, India’s leading carrier, have implemented the extensive codeshare agreement announced in December 2021. With this partnership, Air France and KLM will ultimately offer their customers access to 30 new Indian destinations and a large […]

Guidance to Remove Mask Mandate a Step Towards Normality

The International Air Transport Association (IATA) welcomed new guidance from the European Aviation Safety Agency (EASA) removing its recommendation that masks should be required in-flight. EASA’s updated Aviation Health Safety Protocol, published 11 May, calls for the mandatory mask rule to be relaxed where rules have been relaxed for other transport modes. This important shift […]

KLM And Edmonton To Further Sustainability Collaboration

A memorandum of understanding (MOU) has been signed between KLM and Edmonton International (YEG) to collaborate further on sustainability initiatives. The agreement comes after the Dutch flag-carrier operated a service from Amsterdam (AMS) to the Canadian airport as part of the SkyTeam alliance’s Sustainable Flight Challenge. The competition sees 16 member airlines attempting to stage […]

Avelo Airlines Takes Flight from Nashville to New Haven

Avelo Airlines today begins serving its first Tennessee destination — Nashville — with nonstop service to Southern Connecticut. Avelo is the first airline offering nonstop flights between Music City and New Haven. Introductory one-way fares between Nashville International Airport (BNA) and Southern Connecticut’s most convenient airport — Tweed-New Haven Airport (HVN) — starting at $49* […]

United Resumes Flights between San Francisco and Melbourne

United announces the return of its nonstop service between San Francisco and Melbourne, beginning with three weekly flights this June. The restart of this route complements United’s existing service between Sydney and the airline’s hubs in San Francisco and Los Angeles. United will now be the only U.S. airline to offer nonstop flights from the […]

IAG Cargo enhances its operations between Spain and USA

IAG Cargo, the cargo division of International Airlines Group (IAG), has increased its operations from Spain to the USA, which is now over 120 weekly connections. This represents a 40% increase in connections since March. The newly launched schedule offers regular connectivity between Madrid and Los Angeles, Boston, and Chicago, with flights to New York […]

Air Transat and WestJet launch Transatlantic codeshare

Air Transat and WestJet have launched a new transatlantic codeshare. WestJet’s «WS» code is now activated for sale on select Air Transat operated flights to/from France, Italy, Spain, Portugal, Switzerland, and Croatia. Connections via Montreal and Toronto are now available for flight dates beginning May 17, 2022. On May 4, 2022, Air Transat’s «TS» code […]

Lufthansa integrates option for carbon-neutral flying into booking

With a single click, Lufthansa customers can now easily minimize carbon emissions of their flights. After flight selection, they can further choose one of three options to fly CO2-neutral. The first option is to use SAF that is currently produced from residual biogenic materials and directly reduces CO2 emissions. A second option is to using […]