American Airlines Continues its Pioneering History with Expanded Cargo Operations
American Airlines has expanded its cargo schedule in May to provide 140 weekly flights to 15 cities in Asia Pacific, Europe and the Caribbean, up from 80 flights last week. New destinations include daily flights between Dallas-Fort Worth (DFW) and Hong Kong (HKG); and weekly flights from DFW and Beijing (PEK); DFW Chicago (ORD) and […]
Ed Bastian customer update: We’re in this together
The power of human connection has never been more important. When a customer recently called into our engagement center, he surprised an employee by playing piano and singing her favorite song – all to show appreciation and encouragement during these times. This is one of hundreds of inspiring stories flooding my inbox. In ways big […]
IAG plans meaningful return to flying in July
International Airlines Group has reported an operating loss of €535 million before exceptional items for the first quarter of 2020, compared to a profit of €135 million for the same period last year. Total operating losses, including exceptional items relating to fuel and foreign currency hedges, came to €1,860 million for the three months to […]
TSA Could Check for Fever as Part of Future Airport Screening
Airlines for America, the lobby trade group representing the bulk of U.S. carriers, is meeting with the Transportation Security Administration to discuss the possibility of taking passengers’ temperatures before boarding. The move, which would happen right at the screening checkpoints, could help stem the tide of the coronavirus as the country gets back to flying. […]
American to Require Customers to Wear Face Coverings Starting May 11
American Airlines will soon require all customers traveling to wear a face covering (or mask) while on board the aircraft starting May 11. This new requirement is part of the airline’s ongoing commitment to prioritizing customer and team member well-being in response to the coronavirus (COVID-19) pandemic. According to the Centers for Disease Control and […]
Delta doubles Asia cargo-only flights, adds Atlanta gateway
Delta is growing its Asia cargo operations to provide safe transportation of medical supplies and other essential items. Starting today, Delta will operate twice-daily flights between Seoul-Incheon and Shanghai, add four-times weekly service between Atlanta and Incheon and increase Detroit-Incheon cargo-only service to daily. The new flights complement the existing Detroit-Incheon-Shanghai service, which previously operated […]
Delta extends change-fee waivers, onboard social distancing, free travel for medical volunteers
From offering change-fee waivers for impacted and upcoming travel to supporting social distancing on board, Delta is committed to taking steps to ensure we’re protecting customers during the COVID-19 pandemic. We’re also continually evaluating those steps to stay nimble as the environment changes. That’s why we’re extending a number of recently announced policies and practices. […]
Hawaiian Airlines Flying to China for Two Million Face Masks
After making slight modifications to an Airbus A330, Hawaiian Airlines commissioned a cargo flight to China for the sole purposed of transporting two million face masks back to the islands. Normally a commercial passenger jet, the airplane readied itself to hold more than a ton of face masks. Underneath the passenger cabin normally sits the […]
More Coordinated Approach Required to Keep Air Cargo Moving: IATA
The International Air Transport Association (IATA) has renewed its calls for a coordinated approach among governments to keep air cargo flowing. Delays in permit approvals, quarantine measures for air cargo crew and not enough support on the ground continue to hamper the movement of cargo flights carrying vital medical supplies and other necessities. “Airlines are […]
Etihad announces cautious return to flying
Etihad Airways has unveiled plans to return to a limited schedule of flying from May 1st – subject to United Arab Emirates government-imposed travel restrictions being lifted. In a sign the corner might have been turned, the Abu Dhabi flag-carrier said it would operate a reduced network until June 30th, with a view to offering […]
