Airlines for America Launches “Fly Healthy. Fly Smart.” Awareness Campaign

Airlines for America (A4A) – the industry trade organization representing the leading U.S. airlines – announced the launch of a new public awareness campaign, “Fly Healthy. Fly Smart.” The campaign, launched to educate travelers ahead of the Memorial Day weekend, includes multi-media outreach showcasing the enhanced cleaning and procedural changes U.S. airlines are implementing as […]
Lufthansa Cargo ramps up Shenzhen capacity

Lufthansa Cargo is now offering 14 weekly cargo flights from Shenzhen (SZX) to Frankfurt as it looks to meet demand. The cargo business said the first aircraft — an Airbus A330-300 operated by Lufthansa, which took off from Shenzhen on May 18 with around 3m respiratory masks and other medical protective equipment onboard — will […]
Airlines Return To Europe Skies For Summer, 400% More Flights: What To Expect

As travel bans unwind worldwide, airlines will return to the skies in time for Europe’s summer with up to 400% more international flights in June compared to May. European airlines in particular are gearing up for a full return to travel freedom on the continent, and rise in demand, as Europe’s borders come back down. […]
IATA Outlines Layered Approach for Industry Re-Start

The International Air Transport Association (IATA) revealed details of its proposed temporary layered approach to biosecurity for re-starting passenger flights amid the COVID-19 crisis. IATA has published Biosecurity for Air Transport: A Roadmap for Restarting Aviation (pdf) which outlines IATA’s proposal for a layering of temporary biosecurity measures. The Roadmap aims to provide the confidence […]
DOT to Allow Airlines to Pause Flights to Five Percent of Destinations

The U.S. Department of Transportation (DOT) issued two air service notices today, which are destined to impact both airlines and customers. One addresses airlines’ problematic policies regarding ticket refunds, and the other lessens the number of points that airlines are currently required to serve. A new Notice of Adjustments to Service Obligations provides for incremental […]
WestJet Cancels TransBorder And International Flights Thru June 25

WestJet has updated its schedule from June 5 through to July 4, 2020 to address significantly reduced guest demand for air travel while continuing to keep critical economic lifelines open for essential travel and cargo. The airline put out a statement on Sunday to say it «is also extending its temporary transborder and international route […]
American Airlines Continues its Pioneering History with Expanded Cargo Operations

American Airlines has expanded its cargo schedule in May to provide 140 weekly flights to 15 cities in Asia Pacific, Europe and the Caribbean, up from 80 flights last week. New destinations include daily flights between Dallas-Fort Worth (DFW) and Hong Kong (HKG); and weekly flights from DFW and Beijing (PEK); DFW Chicago (ORD) and […]
Ed Bastian customer update: We’re in this together

The power of human connection has never been more important. When a customer recently called into our engagement center, he surprised an employee by playing piano and singing her favorite song – all to show appreciation and encouragement during these times. This is one of hundreds of inspiring stories flooding my inbox. In ways big […]
IAG plans meaningful return to flying in July

International Airlines Group has reported an operating loss of €535 million before exceptional items for the first quarter of 2020, compared to a profit of €135 million for the same period last year. Total operating losses, including exceptional items relating to fuel and foreign currency hedges, came to €1,860 million for the three months to […]
TSA Could Check for Fever as Part of Future Airport Screening

Airlines for America, the lobby trade group representing the bulk of U.S. carriers, is meeting with the Transportation Security Administration to discuss the possibility of taking passengers’ temperatures before boarding. The move, which would happen right at the screening checkpoints, could help stem the tide of the coronavirus as the country gets back to flying. […]