IATA Timatic AutoCheck to Enhance Seamless Travel Experience for Star Alliance Customers
The International Air Transport Association (IATA) and Star Alliance have agreed to enhance their long-standing relationship in the field of travel compliance solutions, with the Alliance adopting Timatic AutoCheck, the next generation travel documentation and verification system which supports contactless travel for its 26 member airlines. Timatic AutoCheck offers a streamlined and interactive experience enabling travelers, […]
Progress towards Aviation Industry’s Commitment to Passengers with Disabilities
The International Air Transport Association (IATA) announced the results of its 2023 Global Passenger Survey (GPS) related to accessibility of air transport to passengers with disabilities, showing significant satisfaction levels among passengers who used special assistance services: 80% of travelers using special assistance services said that their expectations were met. «In 2019, the IATA Annual General […]
Speed and Convenience Top Priority for Passengers
The International Air Transport Association (IATA) announced the results of its 2023 Global Passenger Survey (GPS), showing that travelers continue to prioritize speed and convenience and are increasingly embracing biometrics and off-airport processes to deliver it. «Passengers have made it clear: they want to spend less time booking and move through the airport faster. And […]
Rapidez y comodidad, máxima prioridad de los pasajeros aéreos
La Asociación de Transporte Aéreo Internacional (IATA, por sus siglas en inglés) ha publicado los resultados de su encuesta global de pasajeros (Global Passenger Survey, GPS). La rapidez y la comodidad siguen siendo la máxima prioridad para los viajeros aéreos, por lo que confían cada vez más en la identificación biométrica y trámites electrónicos. “Los […]
Passengers Want to Use Biometrics to Speed up Processes and Eliminate Queuing Post Pandemic
The International Air Transport Association (IATA) announced the results of its 2021 Global Passenger Survey (GPS), which delivered two main conclusions: Passengers want to use biometric identification if it expedites travel processes. Passengers want to spend less time queuing. “Passengers have spoken and want technology to work harder, so they spend less time ‘being processed’ […]
Passengers Want Technology to Give Them More Control Over Their Travel Experience
The International Air Transport Association (IATA) announced the results of its 2017 Global Passenger Survey (GPS) which revealed that passengers expect technology to give them more personal control over their travel experience. Based on 10,675 responses from around the globe, the survey provided insight into what passengers want from their air travel experience. Topping the […]
