Technology to Drive Advances in Passenger Experience and Infrastructure: IATA

The International Air Transport Association (IATA) called on governments and industry to work together to make the best use of modern technology to put the passenger at the center of the journey and to achieve greater efficiency from infrastructure. The call came during the opening address by Alexandre de Juniac, IATA’s Director General and CEO, […]
Americans Overwhelmingly Opposed to Proposed Increase of Airport Traveler Tax

Americans are divided when it comes to many issues but a proposed increase of the airport traveler tax isn’t one of them. According to a survey of more than 1,600 registered voters nationwide conducted by Whitman Insight Strategies (WINS) this past summer, eight out of 10 Americans oppose efforts to increase the Passenger Facility Charge […]
FAA Will Test If US Airline Seats Are Too Small for Safe Evacuation

The Federal Aviation Administration (FAA) will conduct evacuation tests to determine whether airline seats are too cramped to sufficiently evacuate passengers in the event of an emergency this fall. According to Reuters, the tests will involve 720 people over the course of 12 days in November. «Americans are getting bigger and seat size is important […]
TSA Testing Tablets to Enroll Travelers in PreCheck Program

To help get more travelers signed up for the TSA PreCheck program, Transportation Security Administration officials have rolled out a pilot program at a Baltimore airport that utilizes tablets to enroll passengers. TSA agents working at Baltimore Washington International-Thurgood Marshall Airport will use special tablets that save fingerprints and verify identification to sign up travelers […]
Alaska Airlines Asks Passengers to Bring Their Own Water Bottle

Alaska Airlines is slowly trying to ingratiate its passengers into a BYOB program. But not the kind of bottle you’re thinking of. The airline has launched #FillBeforeYouFly, a campaign designed to reduce single-use plastic bottles by asking passengers to bring their own reusable water bottles and fill them prior to the flight. “We’re passionate about […]
Air France rewarded for its travel experience

At the APEX (Airline Passenger Experience Association) EXPO trade show held from September 9 to 12, 2019 in Los Angeles, Air France has received the “FOUR STAR Global Airline 2020” award. This distinction rewards the travel experience that companies offer their customers. This trade show bringing together global air transport players is the largest event […]
Spirit Airlines Aims to Maximize Comfort and Legroom with Brand New Seats

Spirit Airlines has just announced the latest facet of its “Invest in the Guest” brand commitment by unveiling plans for new, more comfortable jet cabin seating that will maximize useable legroom. The announcement was made onstage at the Airline Passenger Experience Association (APEX) EXPO. Spirit Airlines officials indicated that the carrier will share its plans […]
A Soft Start to the Peak Travel Period

The International Air Transport Association (IATA) announced slowing global passenger demand growth for July. Total revenue passenger kilometers (RPKs) rose 3.6%, compared to the same month in 2018. This was down from 5.1% annual growth recorded in June. All regions posted traffic increases. Monthly capacity (available seat kilometers or ASKs) increased by 3.2% and load […]
Canadians to benefit from expanded air transport agreement with Chile

From visiting friends and family, to getting goods to markets around the world, Canadians rely on a robust aviation industry with diverse international air services. Expanding Canada’s existing air transport relationships allows airlines to introduce more flight options and routes, which benefit passengers and businesses by providing greater choice and convenience. Today, the Honourable Marc […]
Solid Passenger Demand, Record Load Factor in June

The International Air Transport Association (IATA) announced global passenger traffic results for June 2019 showing that demand (measured in revenue passenger kilometers or RPKs) rose by 5.0% compared to June 2018. This was up slightly from the 4.7% year-over-year growth recorded in May. June capacity (available seat kilometers or ASKs) increased by 3.3%, and load […]