Southwest is the favorite airline of industry pros and frequent flyers

35% of travel industry pros prefer to fly Southwest Southwest Airlines is the airline of choice for both travel industry professionals and travel rewards program members, according to new data from YouGov, more than twice as many as the nearest competitor. 35% of travel industry professionals chose Southwest as their preferred airline which ranked the […]

Agencias del Grupo Barceló se adhieren al sistema NDC

B the travel brand y BCD travel, marcas del grupo Barceló Viajes -uno de los más importantes de España-, acaban de anunciar su adhesión a la conexión NDC (New Distribution Capability) adoptada por Iberia y British Airways, lo que les permitirá comercializar en España todos los productos y servicios de ambas aerolíneas con las ventajas […]

Airlines see biggest slump in customer experience ratings

Participants in the study by Engine Service Design, which surveyed 1,025 adults online last month, were asked to name the three sectors from a list of 14 with the worst service. In last year"™s survey, air travel was named by only 12.8% of respondents "“ with only hotels and hospitality (8.8%) and technology (12.4%) on […]

Más del 20% de los españoles realizan sus reservas en agencias

Uno de cada cinco ciudadanos es cliente de los servicios proporcionados por las agencias de viaje, ya sea para contratar sus vacaciones, comprar entradas para espectáculos, adquirir billetes de avión, autobús, tren, etc. El 80% de los clientes se decantan por las compañías 100% digitales (conocidas como Online Travel Agencies u OTAs), mientras que el […]

Air France announces Joon; Luxury airline for millennials

«Joon will not be a low-cost airline» said Air France. «It will offer original products and services that reflect those of Air France.» Skewing toward the high end of the market is an unusual choice for most brands that want millennial dollars, but might be a more natural option for Air France which has traditionally […]

Budget airlines ‘could soon pay you to fly with them’

Flights with budget carriers could get even cheaper after it was predicted that low-cost airlines might stop charging passengers altogether "“ and instead start paying them to come on board. The suggestion was made by the head of the Icelandic airline WOW, which has been shaking up the aviation industry on both sides of the […]

Carlson Wagonlit Travel estrena una nueva división dedicada a los hoteles: RoomIt by CWTTM

Carlson Wagonlit Travel, la empresa global de gestión de viajes líder, ha anunciado hoy el lanzamiento oficial de su nueva división de negocios centrada totalmente en la distribución hotelera: RoomIt by CWTTM. La nueva división está completamente enfocada en crear y proporcionar una nueva e innovadora experiencia para ampliar el acceso y ofrecer a los […]

Skyscanner Report Reveals High Demand for Trans-continental Travel

The International Air Transport Association (IATA) last week released its latest global passenger traffic results showing overall passenger growth in the air travel sector rates remain resolute. In light of the latest report, Skyscanner"™s has released its own perspective on the current state of the industry reinforced by comprehensive data insights drawn from its more […]

Lufthansa Group: Digitalization supports the green transformation

#DigitalAviation Lufthansa Group would like to make the travel experience even more efficient, sustainable and attractive for its passengers. For this, the Group is focusing more strongly on digital solutions and innovations. The ten-page title story of the Balance Sustainability Report, published today, introduces the diverse digitalization project of the Lufthansa Group and its key […]