IATA survey reveals passengers want more real-time updates
Air travelers want airlines to deliver more real-time information to their personal devices, including updates on flight status (82%), baggage (49%) and wait-times at security and immigration checkpoints (46%), according to survey data from IATA’s latest Global Passenger Survey (GPS), released Oct. 2. The survey polled 10,408 respondents from 145 countries. According to the results, […]
