BH Airport recebe premiação pelo seu compromisso com a experiência do cliente
O BH Airport acaba de receber o Prêmio ASQ, em evento na Coreia, sendo reconhecido pelo seu compromisso com a satisfação do cliente, por meio do programa Airport Customer Experience Accreditation. A iniciativa faz parte do Airport Service Quality (ASQ) do Airports Council International (ACI) Word e contribui para que os aeroportos possam melhorar suas […]
ACI anuncia los mejores aeropuertos de América Latina y el Caribe en experiencia del cliente
El Consejo Internacional de Aeropuertos (ACI) ha revelado hoy los ganadores de este año de los premios Airport Service Quality (ASQ). Los premios destacan a los mejores aeropuertos del mundo según la opinión de sus clientes. La pandemia de COVID-19 ha tenido un gran impacto en el tráfico mundial de pasajeros en el 2020, además […]
New Airport Service Quality award introduced in response to COVID-19
Airports Council International (ACI) World has today announced changes to its world-renowned Airport Service Quality (ASQ) awards to reflect the changing landscape in customer experience introduced in response to COVID-19. The impact and effects of the COVID-19 pandemic have brought the global airport industry to a standstill with an estimated reduction in passenger traffic of […]